PRIVACY POLICY

INFORMATION WE COLLECT...

When someone visits www.lipsandlocks.co.uk we collect any information you enter on our website. This can include your name, email address, address and phone number.

HOW WE COLLECT THIS INFORMATION...

When you complete an enquiry form or a job application form on our website, as part of the process, we collect personal information you give us such as your name, email address, address and phone number. Your personal information will be used for the specific reasons stated above only.

WHY WE COLLECT THIS INFORMATION...

We collect this personal information to provide and operate our services.

HOW WE STORE THIS INFORMATION...

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

We also use Monday.com to store our clients information. They are covered by the data protection act - please see here for further information https://monday.com/terms/dpa

HOW WE MIGHT COMMUNICATE WITH OUR VISITORS...

We may contact you in response to your enquiry, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about your booking, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

WEB ANALYTICS...

We track personal information through the use of cookies and visitor analytics. The information we gather is:

- the country you are in

- your IP address 

This helps us track:

- If you are a new or returning visitor

- What web browser you are using

- Which pages you visit

- Total duration of visit

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to delete the personal information that we hold. Email your request to us at info@lipsandlocks.co.uk

CHANGES TO THIS PRIVACY NOTICE

To make sure we're always up to date and providing the best service, we reserve our right to make any changes and updates to the privacy policy without giving you notice as and when we need to. We'll always make sure that the most up to date privacy policy is posted on our website.

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Lips & Locks ltd 2015 | Registered No. 09476041| 5 Providence Court, Pynes Hill, Exeter, EX2 5JL